You can message us directly through our contact us button or by sending us an email to firstname.lastname@example.org
We are sorry to hear this! In the first instance if you can send your customer reference to us through contact.
Yes, you can, you have 28 days to return an item and we have 14 days to process your refund once the item is back with our partner.
We are a B- Corp Pending so operate a triple bottom line, People, Planet and Profit. You can read more about it at http://www.bcorporation.uk